How can we help?
For help with OhMyCalm, email our support team.
Include your device, app version, and a short description of the problem. Please do not send passwords, verification codes, or private journal entries.
Signing in or resetting your password
Use the same sign-in method you used to create your account: email, Google, or Apple. For an email password, choose “Forgot password?” on the sign-in screen and follow the email instructions. Check your spam folder if the email is missing. If you still cannot sign in, email us.
Restoring OhMyCalm Plus
On iPhone, use the Apple Account that bought Plus; on Android, use the Google Play account that bought it. Sign in to your original OhMyCalm account, open the You tab, then Go Plus or Manage subscription, and choose “Restore purchase”. If Plus is still missing, contact us before buying again.
Cancelling OhMyCalm Plus
- App Store: on your iPhone, open Settings → your name → Subscriptions → OhMyCalm → Cancel Subscription.
- Google Play: open Google Play → your profile → Payments & subscriptions → Subscriptions → OhMyCalm → Cancel subscription.
Cancel through the store where you subscribed, using the account that made the purchase. Deleting the app or your OhMyCalm account does not cancel your subscription.
Deleting your account
You can request deletion in the app or by email. See the account deletion page for the steps, the recovery period, and what happens to your data.
If you need urgent help
OhMyCalm is not an emergency service, and support email is not a crisis service. If you or someone else is in immediate danger, call your local emergency number now.